ORDO
PROPERTY OPERATIONS / INITIALISING
AI Maintenance Coordinator

THINGS
BREAK.
WE HANDLE
THE REST.

From the first tenant message to the final contractor invoice — ORDO coordinates the maintenance work your team shouldn't have to chase.

Property operations / 2026 Explore ↓
02 / MEET ORDO REPORT → RESOLUTION

ONE REPAIR.
NONE OF THE
CHASING.

A maintenance request shouldn't turn your property team into a switchboard.

ORDO acts as the coordinator.

It understands the issue, contacts your approved contractors, arranges access, follows up and closes the loop.
09:42 Tenant reports leaking shower. Tenant → ORDO
09:43 ORDO requests photo + details. ORDO → Tenant
09:45 5 approved plumbers contacted. ORDO → Contractors
09:51 Preferred contractor accepts. Contractor → ORDO
09:53 Tenant access arranged. ORDO coordinates
15:12 Completion confirmed. Invoice requested. Job closed
01 UNDERSTANDS
THE ISSUE
02 CONTACTS
CONTRACTORS
03 ARRANGES
ACCESS
04 CHASES
FOLLOW-UPS
05 CLOSES
THE LOOP

AI DOES
THE WORK.
YOU SET
THE RULES.

Give ORDO room to handle routine coordination without giving up control. Approval limits, preferred contractors and escalation rules stay yours.

YOUR OPERATING RULES
Automatic approval limit £300
Preferred contractors first
Emergency issues Escalate
Out-of-hours limit £500
Completion evidence
AI NEEDS YOU JOB #1048
APPROVAL REQUIRED

Boiler replacement

Contractor quote £780
Your automatic approval limit £300

SUPERVISE.
DON'T CHASE.

One place to see what ORDO is handling, what's completed and the few things that actually need your attention.

EXCEPTION-FIRST COORDINATION
ORDO HANDLES

Routine coordination stays automatic.

Triage, contractor outreach, follow-ups, scheduling and tenant coordination continue without turning your team into a switchboard.

YOUR TEAM HANDLES

Only the decisions that need a human.

Quotes outside your approval rules, unusual situations and genuine exceptions are surfaced for a decision.

BUILT FOR PROPERTY TEAMS

MAINTENANCE
WITHOUT THE
CHASING.

ORDO coordinates maintenance work as requests arrive, while your team stays focused on the exceptions that actually need them.

THE POINT

MORE HOMES.
NOT MORE
CHASING.

ORDO is designed to absorb the repetitive coordination work that grows with a property portfolio.

01 HUMAN ESCALATION

Decisions outside your rules come back to your team.

02 DEFINED AI RULES

You decide the boundaries ORDO operates inside.

03 ACTIVITY HISTORY

Keep a clear record of maintenance actions and decisions.

04 TEAM PERMISSIONS

Give staff access appropriate to their role.

STOP
CHASING
REPAIRS.

ORDO is being built for professional property management teams that want maintenance coordination to require less human chasing.

REQUEST EARLY ACCESS